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working through conflict 9th edition by joseph p folger pdf
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"Working Through Conflict, 9th Edition" by Joseph P. Folger is a comprehensive guide that provides strategies and techniques for effectively managing and resolving conflicts in various settings. This edition emphasizes the importance of communication, active listening, and collaboration in navigating conflicts to achieve positive outcomes. It also offers insights into conflict resolution theories and practical exercises to help individuals and organizations build stronger relationships and foster a culture of constructive conflict resolution. Overall, this book serves as a valuable resource for anyone seeking to enhance their conflict resolution skills and promote a more harmonious environment in their personal and professional lives.